Privacy Policy
Vantage Material Solutions LLC
Effective Date: October 15, 2026
Vantage Material Solutions LLC ("Vantage Material Solutions," "we," "us," or "our") provides junk removal services in Lawrenceville, Gainesville, Buford, Flowery Branch and nearby areas of Georgia. This Privacy Policy explains how we collect, use and protect your information when you visit our website, use our chat widget, or communicate with us by phone, email or text message.
Information We Collect
- Information you give us: name, phone number, email, service address (for scheduling jobs only), descriptions or photos of items, and messages you send us.
- Collected automatically: IP address, browser type, device information, pages visited, and cookies or similar technologies.
- Communications: records of calls, chats, emails and text messages with us.
How We Use Your Information
- To respond to questions and give quotes
- To schedule, confirm and carry out junk removal appointments
- To send customer care messages, appointment confirmations and reminders, missed-call follow-ups, and review requests (including by SMS if you have opted in)
- To process payments and keep business records
- To improve our website and services
- To comply with legal obligations
SMS / Text Messaging
If you opt in to text messages, we use your mobile number to send the message types described at opt-in. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for help. See our SMS Terms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information only:
- With service providers who help us run our business (for example CRM, messaging platform, scheduling and payment processors), only to provide services to us and under confidentiality obligations. This does not include sharing SMS opt-in data or consent for their own marketing.
- When required by law, subpoena or to protect our rights, property or safety
- In connection with a merger, sale or transfer of business assets
Cookies
Our website may use cookies and analytics tools to understand usage and improve performance. You can turn off cookies in your browser settings. Some features (such as the chat widget) may not work properly without them.
Data Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure.
Data Retention
We keep personal information only as long as we need it for the purposes above or as the law requires.
Your Choices and Rights
- Opt out of texts at any time by replying STOP.
- Opt out of emails using the unsubscribe link or by contacting us.
- Ask to access, correct or delete your personal information by contacting us below.
Children's Privacy
Our services are not directed to children under 13 (or 18 for SMS), and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page with an updated effective date.
Contact Us
Vantage Material Solutions LLC
Serving Lawrenceville, Gainesville, Buford & Flowery Branch, GA
Phone: (470) 735-7958